Fashionable and Bling Diet Cola Clutch - Bridal / Bridesmaid / Wedding Clutch / Evening bag - wedding prom festival fashion party

RETURNS POLICY

We are crafting each ZoeCrystal piece by hand with care and want you to adore your sparkly goodies! Since every item is handmade, we can only offer refunds or exchanges if there’s a major quality issue.

We check every piece twice to ensure it shines perfectly. If a rhinestone or pearl comes loose, no worries! We include extras with your order so you can easily fix it yourself. This is part of the charm of handmade treasures, and we appreciate your understanding.

If you notice any defects or damage when your order arrives, please reach out to us right away. Contact us within 30 days, and we’ll happily arrange to remake and send you a sparkling new replacement. If you don’t get in touch within 30 days, we won’t be able to offer a replacement, so please check your goodies soon after they arrive. We're here to help make things right—let’s keep your bling shining bright!

SHIPPING

Your sparkly treasures are handmade with care just for you! Check the item’s description for the exact crafting time. If the description does not mention the turnaround time. Then It will take 3–10 business days to create your sparkly item, depending on its complexity. Thanks for choosing ZoeCrystal—Your bling is worth the wait!

Once your sparkling ZoeCrystal purchase is complete, you’ll receive a confirmation email with a summary of your order, the estimated delivery date, and the tracking number for your shipment. To ensure our emails land in your inbox, please add info@zoecrystal.com to your address book. If you don’t see our emails, feel free to reach out:)

Please note that any customs charges or taxes in the destination country are your responsibility and will be payable upon your shipment’s arrival. Shop with confidence, and get ready to dazzle with your new treasures!

GREAT NEWS FOR OUR US CUSTOMERS! WHILE ITEMS SHIPPED TO THE USA MAY FACE TARIFFS OF 25–50%, WE’VE GOT YOU COVERED—THESE COSTS ARE ALREADY INCLUDED IN THE PRICE YOU SEE. NO SURPRISE FEES, JUST SPARKLING ZOECRYSTAL GOODIES DELIVERED TO YOUR DOOR. SHOP WITH CONFIDENCE AND LET YOUR BLING SHINE!

Your sparkling ZoeCrystal treasures are typically shipped via reliable Registered Mail to ensure safe delivery. Want your bling even faster? Opt for our Expedited Express Delivery service to receive your goodies sooner!

We’re committed to getting your ZoeCrystal treasures to you as quickly as possible! Please check the item’s description for specific delivery timelines. If no delivery time is listed, expect 5–10 business days with Expedited Express Delivery or 10–21 business days with Registered Mail, barring any unforeseen delays. Rest assured, we’ll do our absolute best to ship your sparkling order promptly and keep you shining!

You’ll receive a sparkling email notification as soon as your ZoeCrystal treasures are shipped! If you’ve ordered multiple items that may ship at different times, don’t worry—we’ll send you a separate email for each item when it’s on its way. Stay tuned and get ready to shine!