JET BLACK Bling STARBUCKS Coffee Cold Cup Tumbler Bedazzled Shinny Sparkly Glittery Swarovski Crystal Rhinestone Shane Dawson Trisha Paytas
Color: JET BLACK (Optional to Pick Different Color)
Crystal: Czech Crystal (Optional to Pick SWAROVSKI- with extra charge)
***IMPORTANT***
- Please tell me the name you like to add on the cup if you order the cup with name
***CUSTOMIZATION***
- We welcome every single idea to boost the creativity. Please let me know if you like to customize your own cup
Turnaround Time: 5-10 business days
Delivery: Registered airmail with tracking ( 2-3weeks to arrive)sometime will delay:). UPGRADABLE TO DHL(2-6DAYS)
RETURNS POLICY
We are crafting each ZoeCrystal piece by hand with care and want you to adore your sparkly goodies! Since every item is handmade, we can only offer refunds or exchanges if there’s a major quality issue.
We check every piece twice to ensure it shines perfectly. If a rhinestone or pearl comes loose, no worries! We include extras with your order so you can easily fix it yourself. This is part of the charm of handmade treasures, and we appreciate your understanding.
If you notice any defects or damage when your order arrives, please reach out to us right away. Contact us within 30 days, and we’ll happily arrange to remake and send you a sparkling new replacement. If you don’t get in touch within 30 days, we won’t be able to offer a replacement, so please check your goodies soon after they arrive. We're here to help make things right—let’s keep your bling shining bright!
SHIPPING
Your sparkly treasures are handmade with care just for you! It usually takes 3–10 business days to create your sparkly item, depending on its complexity. Check the item’s description for the exact crafting time.
A summary of your purchase, scheduled date of delivery and the tracking number of your shipment will be sent to you in a confirmation email once you have made your purchase. Please add info@zoecrystal.com to your address book to ensure our emails do not end up in your Junk Mail. You can also get in touch with us in case you do not receive our emails.
Most the Product(s) we ship via registered mail. However, you may choose the expedited express delivery service so you could receive your goods sooner.Customs charges and taxes in the country the product(s) is being shipped to are your responsibility. These charges will have to be borne by you when your shipment reaches the destination.
GREAT NEWS FOR OUR US CUSTOMERS! WHILE ITEMS SHIPPED TO THE USA MAY FACE TARIFFS OF 25–50%, WE’VE GOT YOU COVERED—THESE COSTS ARE ALREADY INCLUDED IN THE PRICE YOU SEE. NO SURPRISE FEES, JUST SPARKLING ZOECRYSTAL GOODIES DELIVERED TO YOUR DOOR. SHOP WITH CONFIDENCE AND LET YOUR BLING SHINE!
Express Delivery should take 5-10 business days, unforeseen circumstances not withstanding. Please note that we will try our best to ship and have your order delivered as soon as possible.
Registered mail will take 10-20 business days, unforeseen circumstances notwithstanding. Please note that we will try our best to ship and have your order delivered as soon as possible.
You will be notified via email once your product(s) has been shipped. If you have purchased multiple items that are likely to be shipped at different intervals in time, then you will be notified when each product has been shipped.
